+ 500 Spins
Across your first four deposits
Contact Us
Need help with Sol Casino? Contact our support team at support@sol-casino.top for assistance with your account, payments, verification or other questions. Please provide enough information for the team to understand your request and respond efficiently.
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How to get in touch
The easiest way to contact Sol Casino is by email. Send your message to support@sol-casino.top and use a clear subject line that briefly describes your question. Support requests are usually answered within 24 hours, although response times can vary depending on the nature and volume of enquiries.
To help the support team review your request faster, include the following information where relevant:
- The email address or username linked to your account.
- A short, clear description of the issue or question.
- Relevant transaction details, such as the type of deposit or withdrawal, without sending your password or full payment details.
- Screenshots showing an error message or other problem, if relevant.
- Any steps you have already tried to resolve the issue.
What support can help with
You can write to support about common account and website questions, including:
- Account access, profile details and verification questions.
- Deposit and withdrawal enquiries.
- Bonus terms, eligibility and general promotion questions.
- Technical problems, error messages and website access issues.
- Responsible gambling requests, including questions about available account controls or taking a break from play.
For your security, do not include your password, one-time security codes or complete card details in an email. If your question concerns a particular account, contact support from the email address registered to that account whenever possible.
