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Betting Rules
These Betting Rules explain how bets may be placed, accepted, settled and reviewed at Sol Casino. They should be read together with the applicable Terms and Conditions, Privacy Policy, Responsible Gambling information and any specific rules shown for a product, market, promotion or event. By using the betting services, you confirm that you understand and accept these rules. If you are unsure about a rule, do not place a bet until you have checked the relevant information.
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1. General betting requirements
You must have an eligible account before placing a bet. Your account information must be accurate, current and complete. Sol Casino may request information to verify your identity, age, location, payment method or eligibility before accepting bets, processing withdrawals or completing an account review. You must not allow another person to use your account, place bets on your behalf or access your account credentials.
Contents
You must meet the applicable legal age requirement and comply with all laws that apply to you. In Australia, gambling requirements can vary between federal, state and territory jurisdictions, and availability may differ according to your location and the type of service being used. You are responsible for checking that using the relevant service is lawful where you are located. Sol Casino may restrict, suspend or refuse access where a player is not eligible, cannot complete verification or appears to be using the service unlawfully.
Only one personal account may be permitted for each player unless the applicable Terms and Conditions expressly allow otherwise. Creating duplicate accounts, using false details, concealing account ownership or attempting to avoid an account restriction may result in account action. Affected bets, balances and transactions may be reviewed under the applicable terms. Sol Casino may also restrict a bet or account where there is a security, integrity, compliance or responsible gambling concern.
Placing a bet
- Check the event, market, selection, odds, stake and potential return before confirming a bet.
- A bet is generally treated as a request until it has been accepted and recorded by Sol Casino.
- A confirmation message, bet reference or entry in your betting history is the usual record that a bet has been accepted.
- You are responsible for reviewing your bet slip and account history and for reporting any apparent error as soon as reasonably possible.
- You must have sufficient available funds or approved credit, where applicable, before a bet can be accepted.
- A bet may fail, remain pending or be rejected because of technical issues, market suspension, pricing changes, limits, verification requirements or other operational reasons.
Displayed odds, prices, lines and other information may change before a bet is accepted. A bet may be accepted at different odds or terms where this is clearly shown to you and confirmed before submission. If a clear error affects a price, market, selection or settlement, Sol Casino may correct the error or void the affected bet in line with the applicable Terms and Conditions. A clear error may include an obvious pricing mistake, an incorrectly displayed event or a market that should not have been available.
A bet is not accepted simply because you have selected a market or pressed a confirmation button. Acceptance occurs when the transaction has been processed and is shown as accepted in your account or betting history. If you are unsure whether a bet has been accepted, check your account record before attempting to place the same bet again. This can help prevent accidental duplicate bets.
2. Markets, events and settlement
The rules displayed with a particular market form part of the terms for that bet. They may explain the qualifying event, available selections, starting conditions, settlement method, applicable statistics and the treatment of postponed, abandoned or interrupted events. If a market rule conflicts with a general rule, the specific rule displayed for that market may apply.
Event information and results
Markets are settled using the official result or another recognised result source specified in the relevant rules. Sol Casino may consider official announcements, governing body decisions, verified timing information, approved statistics and other reliable data. News reports, commentary, unofficial feeds or an initial result may not be sufficient where the official result is later changed.
If an official result is corrected after settlement, Sol Casino may recalculate or adjust affected bets where permitted by the applicable rules. A decision by a sporting or event authority may not automatically determine every market, because different markets can have different settlement conditions. For example, a market based on a scheduled period may be treated differently from a market based on the final result.
Postponed, abandoned or changed events
Where an event is postponed, abandoned, cancelled, materially changed or not completed, the relevant market rules will determine whether bets stand, are carried forward or are void. The same approach may not apply to every market. Bets can sometimes remain valid if a required portion of the event has been completed, while other markets may require the event to take place within a specified period or under the original conditions.
- A change to an event name, venue, participant, format or start time may affect settlement.
- A market may be suspended while an important incident, result or official decision is being checked.
- If a participant is withdrawn, replaced or declared a non-starter, the market rules will determine the outcome.
- Dead heats, ties and shared outcomes are settled under the specific dead-heat or tie rules shown for the market.
- Where a result cannot be verified, settlement may be delayed until reliable information is available.
Unless a market states otherwise, a bet usually relates to the event and conditions shown when the bet was accepted. Check whether a market concerns the full event, a particular period, a specified venue, a named participant or another defined part of the competition. If the scope is unclear, rely on the market description and applicable rules rather than general expectations.
Settlement information may not be available immediately after an event finishes. Delays can occur while results, statistics, participant details or other relevant information are verified. A delay in settlement does not necessarily mean that a bet has been cancelled or rejected. You should check your account history for the final status.
3. Live betting, bet types and transactions
Live betting
Live or in-play markets are offered while an event is underway. Prices can change quickly and markets may be suspended without notice when play changes, a significant incident occurs or information is being checked. A live bet is not accepted merely because it has been submitted. It is accepted only when recorded as accepted in your account or betting history.
There may be a short delay between an event occurring, information being received and a market being suspended. A bet placed after an event has already occurred, but before the market has been suspended, may be reviewed under the applicable rules. If a bet was accepted because of a technical delay, obvious error or information that was not reasonably available to other participants, Sol Casino may void or correct the bet where permitted.
Singles, multiples and related bets
A single bet depends on the outcome of one selection or market. A multiple, combination or accumulator links two or more selections, so all required selections must be settled in accordance with the relevant rules for the bet to produce the stated outcome. If one selection is void, the treatment of the remaining selections depends on the bet type and the rules displayed when the bet was placed.
Related or contingent selections may not always be combined where their outcomes are connected or where the combination could create an unfair or unintended result. The betting system may reject such a combination, apply different terms or settle it using the specific rules for that product. You should review the bet slip carefully before confirming any combination.
Cash-out and changes after acceptance
If a cash-out or early settlement feature is made available, it is optional and may not be available for every bet or at every time. The amount offered can change, and the feature may be suspended while a market is moving or being reviewed. A cash-out request is complete only when it has been confirmed in your account. A request that is pending, unsuccessful or interrupted does not change the original bet unless the account record confirms otherwise.
After acceptance, a bet generally cannot be edited or cancelled at the player's request unless an available feature or the applicable rules allow it. Placing a new bet does not cancel or replace an earlier bet. You should keep your bet reference and review the account record if you believe a transaction has not been recorded correctly.
Transactions and account records
You are responsible for checking your deposits, stakes, returns and other betting transactions. Account records may show whether a transaction is pending, accepted, rejected, void, settled or subject to review. Technical interruptions, browser issues, connectivity problems or device errors may affect how information is displayed. If the information shown on your device differs from your account record, the account record may be used when reviewing the transaction, subject to applicable law and the relevant terms.
4. Reviews, disputes and responsible play
Account and bet reviews
Sol Casino may review bets, accounts and transactions for accuracy, security, fraud prevention, payment concerns, unusual activity, technical errors, event integrity or compliance with the applicable rules. A review can delay settlement, restrict account functions or place a transaction on hold while information is checked. Players must provide reasonable assistance and any information requested for a lawful review.
If an account is closed, suspended or restricted, bets may be handled according to the Terms and Conditions and the rules applying to each market. Any decision will take account of available records, relevant event information and applicable legal or operational requirements. Nothing in these Betting Rules limits any rights that cannot lawfully be excluded.
Questions and disputes
If you believe a bet has been accepted, settled or recorded incorrectly, first check the market rules, bet confirmation and account history. Raise the issue through the available support channel and include the relevant bet reference, event details and a clear explanation of the concern. Do not send passwords, full payment details or other sensitive information unless it is specifically requested through a secure process.
Disputes are reviewed using account records, system logs, market information, official results and the rules that applied when the bet was placed. Records held by Sol Casino may be used to resolve uncertainty about whether a bet was submitted, accepted, changed, suspended or settled. If a correction is required, the account record may be updated in accordance with the applicable terms.
Responsible gambling
Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play, only use money you can afford to lose and avoid chasing losses. Take regular breaks and do not bet when affected by alcohol, stress or other factors that may affect your judgement.
- Keep track of your deposits, stakes, results and time spent betting.
- Use available deposit, spending, time-out or self-exclusion tools if you need help controlling your play.
- Do not borrow money, use essential household funds or sell possessions to fund betting.
- Ask for support if betting is affecting your finances, relationships, work, study or wellbeing.
- If you are under the applicable legal age or are self-excluded, do not attempt to open or use an account.
- Never assume that a winning bet will solve financial problems or recover previous losses.
These rules are general information and do not replace the full Terms and Conditions or any specific market rules. Sol Casino may update the rules where required by law, operational changes or changes to the betting services. The version displayed at the time of your bet will generally be relevant, subject to any correction, review or legal requirement that applies.
